We’d like to thank all of you, who took time for participating in our Customer Satisfaction Survey which was done recently.
Your evaluation helped us to measure how satisfying is our relationship with customers, how good is the quality of our products, and to spotlight areas where we need to focus more attention and to improve.
Our general image has been steadily evaluated as “Excellent”, with upward satisfaction level compared to last year: 97.2% Satisfied or fully satisfied.
However, there are some details on which we’d be pleased to listen your opinion, in order to understand better where your satisfaction is less, and find a solution to improve the quality of our service.
Again, thank you for investing time to provide us your feedback